You are probably wondering how our tool works. First of all, here at Dastia, we provide an end-to-end solution, which basically means that we are here to help in every step of your sales process, from that moment of uncertainty before a lead contacts you to your post-call campaign optimization efforts.
Before the Call
As the name says, this moment starts before your agents even contact your leads. When your potential customers call your company, Dastia immediately starts collecting valuable data, or as we like to call it, their Digital Print. This information includes searches, visited pages, number of visits, and the products or services that sparked your leads’ interest. Before the call begins, Dastia presents these insights to your sales agents so they can better understand the lead and personalize their sales speech.
In order to do this, Dastia assigns a unique tracking number to each user accessing a website or landing page, defining an individual ID that enables the tracking of each lead in the form of tags.
As the name says, this moment starts before your agents even contact your leads. When your potential customers call your company, Dastia immediately starts collecting valuable data, or as we like to call it, their Digital Print. This information includes searches, visited pages, number of visits, and the products or services that sparked your leads’ interest. Before the call begins, Dastia presents these insights to your sales agents so they can better understand the lead and personalize their sales speech.
In order to do this, Dastia assigns a unique tracking number to each user accessing a website or landing page, defining an individual ID that enables the tracking of each lead in the form of tags.
This moment takes place while your agents are busy talking to potential customers. During this time Dastia automatically records, logs, and transcripts the call. After that, our powerful AI technology analyzes the call transcription and identifies keywords, which are then used as tags to categorize the call. This way, you can tell which calls dealt with unsatisfied customers, which led to a closed deal, or even which ones involved a particular topic.
Once the call is over, Dastia uploads the collected information to your marketing tools, allowing marketers to access helpful insights from a single platform. By integrating with these tools, Dastia also collects data from your campaigns and combines it with your leads’ digital print and conversions to generate powerful dashboards that will help you understand which campaigns generate the most qualified leads. So to sum it up, by leveraging the power of data you will be able to make smarter decisions that will maximize your ROI.
This moment takes place while your agents are busy talking to potential customers. During this time Dastia automatically records, logs, and transcribes the call. After that, our powerful AI technology analyzes the call transcription and identifies keywords, which are then used as tags to categorize the call. This way, you can tell which calls dealt with unsatisfied customers, which led to a closed deal, or even which ones involved a particular topic.
Once the call is over, Dastia uploads the collected information to your marketing tools, allowing marketers to access helpful insights from a single platform. By integrating with these tools, Dastia also collects data from your campaigns and combines it with your leads’ digital print and conversions to generate powerful dashboards that will help you understand which campaigns generate the most qualified leads. So to sum it up, by leveraging the power of data you will be able to make smarter decisions that will maximize your ROI.
